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When you register as a customer or make a purchase on our website you are agreeing to the following terms and conditions. We ask that you read these Terms of Website Use carefully. Please be aware that we are not responsible for any fraudulent use of our website which includes, but is not limited to unauthorized use of another person’s personal information, debit or credit card information.
When you request an Englund Marine online account you will be sent a unique username and password. We do not have record of your password and it remains completely in your control. To protect your account and it's information you must not share your account with other users. Englund Marine does not assume responsibility for purchases that you have not authorized. Please contact our Web Customer Service group if you suspect any unauthorized use of your account.
Our website's images and product descriptions may not be reproduced or copied. Our website is for your personal use only and it is not available for commercial use. The unauthorized use of bots, spiders, or other automated tools to data mine or collect site or user information is not allowed.
Englund Marine reserves the right to monitor activity on our website and close or restrict accounts that appear to be engaged in non-personal usage. We reserve the right to suspend or close your account for non-payment or excessive return requests or any breach of our terms and conditions without notice or liability. We reserve the right to cancel and not ship any transaction that, for any reason, appears to be a fraudulent transaction.
There are some links on our site to third party websites operated by others. If you use those websites, you will leave our website. We assume no responsibility or liability for the content or user experience from third-party websites.
Englund Marine presents the products on our site in good faith, but please be aware that manufacturers often change the specifications of their products without advising us. We do not guarantee that the contents of our website are error free and reserve the right to cancel or not process orders if we find the price or other product content is inaccurate. Please be assured that if for any reason we do not process an order that we will contact you and arrange for a refund of any credit card charges if appropriate.
Many customers find product reviews helpful. We do reserve the right to not publish any review that we feel is inaccurate, offensive or inappropriate for our other customers.
Please be aware that our website is dependent on connectivity to our main system server to operate. This is a bit unusual, but it allows for us to keep the information on our website much more current and accurate as its information is updated live. Our server goes down for a backup every night at 10:00pm Pacific Standard Time for approximately 45 minutes. During this time, or anytime that the main server cannot be reached by the website, the site will not be available for use. Although this allows for us to offer a very accurate picture of our inventory availability and pricing, please be aware that there could be times when the site will not be available.
By using this website you agree to indemnify and hold us harmless against all claims, losses, expenses, damages and costs resulting from the breach of these Terms of Use or unauthorized use of this website by you or anyone you authorize to use this site on your behalf. This protection includes, but is not limited to, our owners, officers, employees, agents, licensors, suppliers and any third party providers.
If you have additional questions, please contact our customer service department at 1-800-228-7051 / 503-325-4341 or email us at customersupport@englundmarine.com.
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